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General Information
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Q: Who are the lessons designed for?
A: Our lessons are designed for anyone interested in learning Spanish, whether for personal, academic, or professional reasons. We offer tailored lessons for children, teenagers, and adults.
Q: What makes The Spanish Zone different from other schools?
A: The Spanish Zone provides personalized learning experiences, native Spanish-speaking instructors, and a variety of interactive tools and resources to enhance your learning. We also offer flexible scheduling and course customization to meet your specific needs and goals.
Course Structure
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Q: When will I become fluent?
A: Fluency can vary based on your schedule, dedication, and learning goals. Generally, the more lessons you take and the more you practice, the faster you'll become fluent. If you’d like more details, feel free to ask your teacher about your personalized lesson plan.
Q: How are the lessons delivered?
A: Lessons are delivered online through Zoom. We will send you a link in advance so you can join at your scheduled time.
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Q: Can I reschedule my class?
A: Absolutely! You can reschedule your class up to 24 hours before your class.
Enrollment and Courses
Q: How do I enroll?
A: To enroll, simply visit our website, click on the โBookโ button, and follow the enrollment instructions.
Q: What levels do you offer?
A: From Beginner to Advanced, plus the DELE preparation exam (A1-A2, B1-2, C1-C2). Remember all our lessons are tailored to your needs and objectives!
Q: Can I take a placement test?
A: Sure, you can take a free placement test to help determine your current Spanish level. Additionally, during our FREE TRIAL LESSON, the teacher will also evaluate your skills to provide a more comprehensive assessment.
Miscellaneous
Q: What is your refund policy?
A: We offer a 7-day money-back guarantee. If you are not satisfied with the lessons within the first 7 days of enrollment, you can request a full refund.
Q: How can I contact customer support?
A: You can reach our customer support team via email at info@thespanishzone.net or through the contact form on our website. We aim to respond to all inquiries within 24 hours.
Q: What is a package of lessons?
A: A package of lessons is a bundle of sessions (e.g., 10, 20, or 30 lessons) purchased together, often valid for up to 6 months. It may include resources, personalized plans, and teacher support.
Technical Requirements
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Q: What equipment do I need to participate in the lesson?
A: You will need a computer or tablet with internet access, a webcam, and a microphone.